ERC - Emergency Restoration Sales

Bosun•San Marcos, CA

21d•$72,000 - $76,000

About The Position

Our client, Paul Davis Restoration, is a trusted leader in emergency property damage services, restoration, and reconstruction for residential and commercial properties. Backed by a globally recognized brand in the rapidly growing restoration industry, the San Marcos team is known for responding quickly, operating with integrity, and helping people navigate some of the most stressful moments they face after a loss. The Paul Davis ERC – Restoration Sales role is a front-line, high-impact position responsible for responding to property loss events and securing emergency service work. This is a true hunter-style sales role that combines relationship building, urgency, empathy, and persistence. The ERC is often the first company representative on site and plays a critical role in turning a distressed situation into a confident, trusting customer relationship. This role is ideal for someone who thrives in fast-paced environments, enjoys closing business, and is motivated by helping others while achieving performance-based income.

Requirements

Proven sales experience with a strong ability to close (hunter mentality required)
Comfortable operating in fast-paced, high-pressure, customer-facing environments
Persuasive, resilient, and persistent with a strong desire to help others
Excellent communication and interpersonal skills
Highly organized with strong follow-through
Willingness to be on-call 24/7/365 as part of an emergency response rotation
Valid driver’s license and clean driving record
High school diploma or equivalent (industry experience preferred, not required)

Nice To Haves

Experience with insurance claims, emergency services, or restoration is a plus

Responsibilities

Respond rapidly to active property loss scenes across the San Marcos and surrounding Southern California territory
Secure Emergency Work Authorizations and close emergency service sales
Build immediate trust with homeowners, property managers, and commercial clients during high-stress situations
Coordinate emergency response crews and prioritize services based on loss severity
Create damage assessments and new loss documentation
Work professionally with insurance adjusters and claims personnel
Verify insurance coverage and work professionally with adjusters and claims personnel
Communicate customer expectations, hazards, and site conditions to internal teams
Maintain accurate records of dispatched events and follow up on declined services
Market Paul Davis services to insurance agents, adjusters, property managers, and referral partners
Represent the Paul Davis brand with professionalism and consistency in a competitive market