Patients Account Cashier - PBX - Admissions - Part Time - Days
About The Position
About Montrose Regional Health: As the leading healthcare in the Uncompahgre Valley, MRH offers patients personalized and professional healthcare backed by the latest technology experience, and partnership, we continue to evolve and broaden our comprehensive services in 23-specialties and sub- specialties. We are the hospital, the healthcare resource, and the employer of choice in our communities. Montrose Regional Health is a not for-profit accredited by the Joint Commission meeting the highest standards of healthcare. About the "Department" At Montrose Regional Health, we want to do our very best to make you comfortable while you are in our care. Whether you're coming to Montrose Regional Health as a patient, prospective patient or to visit a loved one, we will do everything we can to make your visit comfortable. About The Career: Processes incoming and outgoing calls that have been queued into the switchboard using the communications equipment provided. Announces hospital Emergency Codes over intercom and phone system as needed. Collections and posting of patient balances and setting up of payment plans. Assist customers/patients with billing questions and resolve their concerns. Perform follow-up patient phone calls. Works directly with customer/patient walk-ins in all aspects of patient accounts.
Requirements
- High school diploma or equivalent.
- Ability to effectively communicate, verbally, and non-verbally, in a clear, concise manner.
- Ability to multi-task in a fast-paced environment
Nice To Haves
- Customer Service experience preferred
Responsibilities
- Processes incoming and outgoing calls that have been queued into the switchboard using the communications equipment provided.
- Announces hospital Emergency Codes over intercom and phone system as needed.
- Collections and posting of patient balances and setting up of payment plans.
- Assist customers/patients with billing questions and resolve their concerns.
- Perform follow-up patient phone calls.
- Works directly with customer/patient walk-ins in all aspects of patient accounts.
Benefits
- Mentoring
- Multiple health options to selection from
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
