Patient Watch Care Officer

HSS•Denver, CO

66d

About The Position

Every Tarian Teammate contributes significantly to our mission. Whether you are a frontline employee or work behind the scenes, you are the reason why Tarian is TRUSTED TO PROTECT. You are a member of a diverse team working in an inclusive and dynamic environment. You will provide direct security and related public services. POSITION SUMMARY: Provides supervision for at-risk patients in a hospital environment. The Patient Watch Officer's protect staff, patients, and visitors and ensure that all hospital property is secure. These officers patrol the building and its grounds, monitor all activity in and out of the hospital, and endeavor to prevent vandalism, theft, fire, and disturbances within the facility.

Requirements

High School Diploma or General Equivalency
Must be able to obtain and maintain any applicable jurisdictional security license(s) or certifications and/or client/contract specific licenses or certifications
Ability to complete all training and pass all competency tasks in the allotted time period to include, but not limited to, TEAM training, Tarian company and client new employee orientation and security procedures and policies.
Ability to work and interact with a variety of people including, but not limited to,Tarian company employees, client employee, patients, visitors, physicians and the general public
Ability to read, write, speak and comprehend English language proficiently
Ability to write routine reports and correspondence
Proficient in basic computer skills such as MS Word, Excel and email with the ability to learn other programs such as security incident management software and/or client specific software
Maintain regular attendance in accordance with Tarian company's attendance policy
Excellent customer service skills and genuine desire to assist people and provide protection

Nice To Haves

Prefer previous experience working with the public in a service setting

Responsibilities

Responds quickly and effectively to emergency and non-emergency situations.
Monitor at-risk patients for 12 hour shifts
Verbally intervenes during crisis. This includes the functional ability to quickly grasp various situations, develop rapport with emotionally disturbed people, and understand when people are or are not processing information, and be supportive or directive as needed.
Ability to physically intervene during crises. This includes the functional ability to physically restrain people, requiring retention of trained knowledge under stress as well as the ability to meet significant physical demands including those of a struggle with someone physically larger and heavier, while making all possible efforts not to inflict injury. It includes the ability to continue to request or direct compliance from people while they are being restrained.
Escorts persons and assists client personnel.
Is constantly alert, awake, and vigilant for activities which could result in injury to a person or damage to or loss of property.
Communicates effectively with diverse people including clients or their representatives, client employees, visitors, or client vendors.
Comprehends and executes written or verbal instructions.
Writes accurate, clear, and legible reports.
Maintains a positive working relationship with co-workers, client staff members and other client vendors.
Maintains a functional knowledge of a facility and where applicable of multiple facilities.Enforces and abides by all policies and guidelines of the client and Tarian company
Performs other duties at the direction of the Security leader and/or any other recognized leadership personnel.