Patient Visit and Communication Specialist

UNDERBITE MANAGEMENT CORP • New York, NY

126d

About The Position

The opportunity to join the Group Health Dental team is now available and poses the prospect for you to be a part of our journey to learning and success. If you are ready to take your career to the next level and also gain a wonderful “Work Family”. Apply Today! We are so excited to share this opening for a Patient Visit and Communication Specialist! The primary role of a patient visit and communication specialist is to get patients to schedule and warmly connect with patients during their time spent in the office. The PCS/PVS should demonstrate a welcoming and approachable disposition to each patient on the phone and in person, providing the best possible ‘first impression’ and overall patient experience in the office. Our busy dental office will keep you motivated while providing a rewarding and exciting career.

Requirements

• 2 years of experience as a front desk receptionist in a dental office.
• Excellent communication skills.
• Self-motivated Positive 'Can-Do' Attitude.
• A Team player mindset.
• Ability to create a great ‘First Impression’ for patients.
• Excellent phone conversion skills.
• Knowledge of Open Dental or Dentrix software (preferred).
• Excellent time management skills.
• Demonstrates knowledge of dental terminology, technical skills, and equipment.
• Excellent computer skills.

Nice To Haves

• Experience and dedication.
• Dependable.
• A can-do perspective.
• A proactive nature.
• An “Optimistic” outlook.
• A strong sense of ownership.
• Integrity.
• A passion for helping people.
• A “Growth” mindset.
• Good old fashion “Hustle”.
• The desire to grow a long-term career with us.

Responsibilities

• Get patients to schedule appointments and connect warmly with them during their time in the office.
• Demonstrate a welcoming and approachable disposition to each patient on the phone and in person.
• Provide the best possible ‘first impression’ and overall patient experience in the office.

Benefits

• Medical Insurance
• Vision Insurance
• In-house Dental coverage
• Life Insurance
• 401K - Company match
• Sick Days
• Paid Vacation
• Holiday Pay
• Disability coverage
• Workers Comp
• Employee Referral Program
• Certification (CPR, OSHA and HIPPA)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees