PATIENT TRANSPORTER LEAD (FULL TIME)

Compass Group • Southfield, MI

1d • Onsite

About The Position

We are hiring immediately for full time PATIENT TRANSPORTER LEAD positions. If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing. We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable. The Patient Transporter Lead is responsible for the safe, timely and accurate transport of patients, medical equipment and patient-related items to their destinations.

Requirements

• Complies with regulator agency standards, including federal, state and JCAHO.
• Adheres to facility confidentiality and patients’ rights policy as outlined in the facility's HIPPA policies and procedures.
• Ability to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Nice To Haves

• Prior patient and supervisory experience is preferred.

Responsibilities

• Directs daily work of other patient transporters and reports inadequate performance to Supervisor.
• Trains new and existing employees; updates personnel files.
• Follows up on complaints and reports them to the Supervisor.
• Evaluates work requirements and assignments; ensures efficient use of employees and distribution of work load.
• Demonstrates competency in transporting all specific age-groups.
• Ensures the safe, timely and accurate transport of patients to their destination; brings the proper requested equipment.
• Communicates effectively with nursing personnel, clinicians, technicians, or reception and dispatch.
• Ensures patient comfort by being attentive; offers blankets, checks modesty and only engages in appropriate conversation involving patients.
• Never transports patients in severe pain.
• Immediately alerts nursing staff to any signs of patient distress or equipment malfunction.
• Maintains equipment and reports equipment needing repairs.
• Complies with regulator agency standards, including federal, state and JCAHO.
• Adheres to facility confidentiality and patients’ rights policy as outlined in the facility's HIPPA policies and procedures.
• Performs other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed