Patient Transport Support Analyst

Geisinger • Scranton, PA

2d • Onsite

About The Position

Responsible for the routine efficiency strategy of the hospital-based patient transport work group and the management of system wide rented patient care equipment tracking and monitoring. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Work is typically performed in an office environment.

Requirements

• High School Diploma or Equivalent (GED)- (Required)
• Minimum of 2 years-Related work experience (Required)
• Minimum of 2 years-Managerial/Supervisory (Required)
• Communication
• Computer Literacy
• HR Policies, Standards And Procedures
• Office Politics And Confidentiality
• Teamwork

Responsibilities

• Oversees tracking of all owned and rented patient care equipment.
• Inputs rental equipment into vendor websites to ensure proper billing and management.
• Educates end users and staff on appropriate equipment handling and storage.
• Monitors electronic health record system and communicates efficiency opportunities and corrective measures to Patient Transport staff and management.
• Identifies incidents of platform-based equipment being moved between sites.
• Provides instruction on retrieval and return of patient care equipment to rightful site of ownership.
• Generates daily, weekly and monthly departmental productivity spreadsheets.
• Responds to requests and inquiries for patient transport and/or patient care equipment services.
• Performs dispatching function during electronic health record system downtime.
• Monitors and identifies opportunities related to staff productivity using Business Intelligence reports and provides back up data to regional transport managers.
• Makes determination on patients that are delayed and not ready to travel; communicates decisions to postpone or cancel transports to the patient care areas.
• Manages all patient transport phone calls or texts and overhead pages.
• Reviews policies and recommends corrections to Manager and Director.

Benefits

• We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.
• Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.
• We know that a diverse workforce with unique experiences and backgrounds makes our team stronger.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees