Patient Transport Specialist- 40 hours weekly/ 2nd and 3rd shifts- Kalamazoo
About The Position
The Patient Transport Specialist provides a comprehensive array of patient focused services. This position is responsible for lifting, standing, and pushing patients in wheelchairs and on gurneys. Employees providing direct patient care must demonstrate competencies specific to the population served. Bronson Healthcare is a community-owned, not-for-profit health system that has been serving southwest Michigan since 1900. Today, with a workforce of 9,000 people and 1,500 medical staff members, it is the area’s largest employer and leading healthcare system. Bronson provides care in virtually every specialty and offers a full range of services from primary care to critical care at more than 100 locations. Bronson’s exceptionally high quality standards enable us to do what’s right for our patients and their families. We are empowered as individuals and as teams, to apply our skills and experience so that every patient receives safe, timely and effective treatment. What’s more, our state-of-the-art, technology and evidence-based processes give us the tools we need to deliver the right care, at the right time. By putting each patient and their family at the center of our work, we demonstrate the dignity and respect we have for each individual we serve. This unwavering commitment to serving others combined with our unique healing environment helps make the patient experience here an exceptional one. The excellence and Positivity of our employees and medical staff has contributed to Bronson Healthcare being ranked by Forbes as one of America’s Best-In-State Employers (2022-23), by Newsweek as one of America’s Greatest Workplaces for Women (2023) and by the National Association for Business Resources as one of the 2023 Top 101 Best and Brightest Companies to Work For.
Requirements
- High school diploma or general education degree (GED)
- 6 months related customer service work experience
- BLS certification is required within first 90 days
- Must have the ability to work independently with minimal supervision.
- Proficiency in the use of Teletracking and Spectra telephones is necessary.
- Excellent written and verbal communication skills
- Proven organization skills essential.
- Must have sound math, counting and analytical skills.
- Must be able to move quickly throughout the hospital on stat calls (zero pages).
- Must be friendly, positive, and professional when working with patients.
- Must be able to adapt to situations when transporting patients of all ages including children, adolescent, adult, and geriatric.
- Must possess basic computer skills for dispatching and 2-way radio communications.
Responsibilities
- Assist patients/family and visitors in navigating throughout the campus.
- Able to navigate patients throughout the campus efficiently and safely.
- Transfer patients from one surface or location to another.
- Assist patients in walking, sitting up and moving from one support device to another.
- Able to push and pull beds, stretchers, wheelchairs and rental beds while occupied and unoccupied across different surfaces.
- Lift, pull or operate heavy equipment including beds, IV poles, IV pumps, oxygen tanks, morgue carts, electric carts, wheel chairs.
- Knowledge of unit locations and procedures areas.
- Knowledge of Bronson policies.
- Knowledge of situation when assistance is required.
- Location of charts
- Knowledge of supply room locations
- Ability to contact nursing and support staff for information and assistance
- Ability to appropriately utilize equipment such as slider boards, oxygen tanks, computers, etc.
- Ability to use patient transport tracking system and P.E.M. phone system
- Able to handle and transfer medical equipment including Foley catheters with collection bags, chest tubes, monitors, etc.
- Effectively cleans equipment after patient use
- Documentation of activities in log book
- Maintain customer service standards
- Able to explain activities to patients and families
- Verify patient identification
- Retrieve needed supplies or linens from supply rooms
- Transport visitors between campuses
- Transfer expired patients to morgue
- Release bodies to funeral home directors
- Prepare and retrieve bodies for family viewing
- Respond to code zero pages
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
