Patient Transport Lead - Atrium Health Cabarrus FT Days
About The Position
Assists the Director, Operation Manager and Operation Supervisors in establishing policies and procedures to ensure courteous, safe, and efficient movement of patients and guests throughout the Medical Center. Performs functions as an Operation Supervisor in his/her absence. Monitors Specialists, Patient Transporters I and II team members to ensure they follow hospital/departmental policies and procedures. Ensures there is adequate coverage in areas of responsibility at all times. Notifies leaders of any department issues. Monitors and documents Specialists, Patient Transporters I and II performance to provide input for performance evaluations. Coordinates patients, visitors, and staff activities at the Main and Staff Entrance. Coordinates and monitors Patient Transport activities through timely and accurate dispatching. Ensures adequate, safe, and clean equipment is available for transporting of patients. Participates in new teammate orientation, safety training, and customer service training of all Specialists, Patient Transporters I and II. Responsible for all patients transport activities in assigned area and handles difficult situations as they arise. Assists in coordinating patient transport activities with other departments to ensure timely, safe and efficient transportation services. Maintains knowledge and skills necessary to function the computerized dispatch and patient tracking system and provide adequate patient information . Operates the Call Center. Analyzes reports related to departmental productivity. Promotes a safe environment and performs all work related duties in a safe manner. Ensures staff compliance with Joint Commission and all Regulatory Agencies. Maintains inventory of supplies. Manages requests assigned to personnel. Works under time constraints. Prioritizes work and communicates effectively with staff and management.
Requirements
- High school diploma or equivalent required.
- Knowledge of Microsoft Office required.
Nice To Haves
- Associate Degree with two years in Leadership capacity at a healthcare facility or hotel preferred.
- Previous experience in a guest or public relations area preferred.
- Demonstrates knowledge and skills necessary to ensure adequate patient information is provided by using computerized programs such as Visitor's management and Picis.
Responsibilities
- Assists the Director, Operation Manager and Operation Supervisors in establishing policies and procedures to ensure courteous, safe, and efficient movement of patients and guests throughout the Medical Center.
- Performs functions as an Operation Supervisor in his/her absence.
- Monitors Specialists, Patient Transporters I and II team members to ensure they follow hospital/departmental policies and procedures.
- Ensures there is adequate coverage in areas of responsibility at all times.
- Notifies leaders of any department issues.
- Monitors and documents Specialists, Patient Transporters I and II performance to provide input for performance evaluations.
- Coordinates patients, visitors, and staff activities at the Main and Staff Entrance.
- Coordinates and monitors Patient Transport activities through timely and accurate dispatching.
- Ensures adequate, safe, and clean equipment is available for transporting of patients.
- Participates in new teammate orientation, safety training, and customer service training of all Specialists, Patient Transporters I and II.
- Responsible for all patients transport activities in assigned area and handles difficult situations as they arise.
- Assists in coordinating patient transport activities with other departments to ensure timely, safe and efficient transportation services.
- Maintains knowledge and skills necessary to function the computerized dispatch and patient tracking system and provide adequate patient information .
- Operates the Call Center.
- Analyzes reports related to departmental productivity.
- Promotes a safe environment and performs all work related duties in a safe manner.
- Ensures staff compliance with Joint Commission and all Regulatory Agencies.
- Maintains inventory of supplies.
- Manages requests assigned to personnel.
- Works under time constraints.
- Prioritizes work and communicates effectively with staff and management.
Benefits
- Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
- Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
- Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
11-50 employees
