Patient Transport Dispatcher - Every Other Weekend (Sat/Sun)

Nationwide Children's Hospital • Columbus, OH

2d

About The Position

Overview: Schedule: Every other Saturday and Sunday 2pm-10pm) Job Description Summary: Oversees the workflow and productivity of the Patient Transporters. Job Description: Essential Functions: Takes calls and enters transport task request information into the system. Arranges third-party transport request. Dispatches tasks to available transporters. Coordinates transporters to ensure adequate coverage is available for transport tasks. Performs patient transporter duties as needed during high-volume times. Assists with the on-boarding and orientation of new employees. Fields informational and complaint calls and informs customers of ETAs, delays, and cancellations. Documents incidents that occur during shifts and escalates issues to leadership. Generate productivity reports for review by Department Leadership.

Requirements

• High School Diploma or equivalent, required.
• BLS, required.
• Proficient in Microsoft Office applications.
• Exceptional interpersonal, oral, and written communication skills.
• One year of Patient Transport or equivalent experience, required.

Responsibilities

• Takes calls and enters transport task request information into the system.
• Arranges third-party transport request.
• Dispatches tasks to available transporters.
• Coordinates transporters to ensure adequate coverage is available for transport tasks.
• Performs patient transporter duties as needed during high-volume times.
• Assists with the on-boarding and orientation of new employees.
• Fields informational and complaint calls and informs customers of ETAs, delays, and cancellations.
• Documents incidents that occur during shifts and escalates issues to leadership.
• Generate productivity reports for review by Department Leadership.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees