Patient Transport Aide II

Yale New Haven Health • New Haven, CT

209d

About The Position

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Performs a variety of functions that support the patient care provider, physician and other staff while demonstrating professional conduct and a patient centered focus. This includes but is not limited to escorting patients and visitors throughout the hospital. A computerized transport system enhances the timely delivery of the patient or visitor to and from their destination.

Requirements

• High school diploma or GED required.
• Successful completion of Hospital orientation.
• Excellent communication skills.
• Ability to work effectively and respectfully with patients, physicians, co-workers and other staff within the organization.
• Strong verbal communication skills.
• Courteous and professional demeanor with the ability to work effectively in a high demand/high volume service department.
• Physical ability to transport patients by stretcher to all parts of the Hospital.

Responsibilities

• Escorts/transports patients and visitors safely, professionally, courteously and in a timely manner throughout the hospital.
• Obtains the ticket to ride and medical record from the unit staff, introduces him/herself to the patient and verifies the correct patient by checking two (2) patient identifiers.
• Utilizes appropriate infection control techniques as they apply to the patient condition including but not limited to proper hand hygiene and standard precautions.
• Uses proper body mechanics, lift devices, patient positioning techniques and equipment correctly while assisting the nurse or other patient care staff to transfer the patient on to or off of the transport equipment.
• Properly uses, maintains and stores equipment including routinely and consistently checking equipment for cleanliness and safety.
• Inspects equipment prior to each patient transport and cleans equipment after each use.
• Identifies and removes from general use any defective equipment.
• Conducts equipment rounds collecting abandoned equipment to avoid clutter throughout the hospital.
• Maintains a clean and safe work environment.
• Understands and uses transport software to identify and mark all milestones.
• Identifies any delays or conflicts with the tracking system and works with the care provider to resolve them.
• Exhibits a professional, courteous and positive demeanor at all times to the patient, the staff, visitors and fellow hospital employees.
• Maintains open, clear and professional lines of communication with Transport management.
• Adheres to all hospital and department specific policies including proper dress code, phone etiquette, attendance/punctuality and posted break/lunch schedules.
• When not actively engaged in a transport job, is in the Transport lounge area and actively seeks out assignments.
• Performs other duties as requested by department manager or supervisor.
• Displays ID badge at all times.
• Attends staff meetings and a minimum of two (2) inservices/seminars throughout the year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED