Patient Support Transition Specialist, Palo Alto, CA (Solventum)

Solventum Konsult Ab • Dayton, OH

390d • $100,717 - $123,098 • Remote

About The Position

The Patient Support Transition Specialist at Solventum is responsible for managing a sales territory focused on customer support and relationship building within the healthcare sector. This role involves collaborating with clinical staff to facilitate the transition of patient care, utilizing data analytics for business planning, and ensuring effective communication with key stakeholders to promote product adoption and utilization. The specialist will also provide training and support to healthcare professionals while managing inventory and ensuring compliance with order documentation.

Requirements

• Bachelor's Degree AND minimum 1 years in a private, public, government or military environment OR High School Diploma/GED AND minimum 5 years in a private, public, government or military environment
• Current and valid driver's license
• Experience with Microsoft Office applications (i.e. Excel, Power Point, Outlook)

Nice To Haves

• Documented track record of successful sales experience
• Customer focused selling & closing
• Demonstrated experience in establishing strong relationships with key influencers
• Clinical wound care, physical therapy, or other related patient care experience
• Outstanding data and analytical skills
• Experience using a CRM, preferably Salesforce
• Knowledge of medical terminology and/or experience working in a healthcare related field
• Basic healthcare industry understanding

Responsibilities

• Account and territory management to deliver sustainable business growth based on targets/quotas
• Use data and analytics to inform business planning
• Complete essential business planning requirements and maintain sales call data utilizing Salesforce.com
• Identify and solve customer financial & clinical priorities & constraints
• Demonstrate proficiency upon successful completion of sales training program
• Collaborate with clinical staff to effectively manage the transition of patient care from acute to post-acute
• Provide in-services, training and general guidance on completing and submitting complete orders
• Grow adoption and utilization of electronic order submission platforms, and therapy consignment programs
• Collaborate with teammates to support and/or lead inpatient product education
• Identify leads for expanded product utilization during routine in-person customer engagement
• Routinely conduct inventory management to account for all hospital therapy units to recover lost assets, and to ensure hospital has necessary supplies
• Persuade key stakeholders at hospital to advocate for proposed solutions and products
• Ensure orders are billable by obtaining necessary required documentation
• Provide customer support/service

Benefits

• Health savings account
• Disability insurance
• Health insurance
• Dental insurance
• Flexible spending account
• Vision insurance
• Life insurance
• Retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED