Patient Support Specialist (Schizophrenia exp Required)
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About The Position
The Care Guide role will allow you to utilize your customer service experience to support our customers' sponsorship of a clinical trial. Qualified customer service professionals will be responsible for providing proactive phone, email, and chat support to clinical trial participants and clinical trial site staff to increase engagement. While there will be some inbound call management, a large part of the role will be focused on remote outbound calls. A part-time shift is currently available. Depending on your current schedule, this type of role can work in conjunction with your current position. Additionally, you will receive exposure to the medical device industry with the potential for long-term career growth in the field. This remote position will require access to the internet and the availability to work non-business hours.
