Patient Support Specialist - Office Float

Bridgeview Eye Partners•Barberton, OH

16h

About The Position

POSITION SUMMARY: Patient Support Specialists support practice success by performing administrative and clinical functions in support of Primary Care technicians, opticians, and patient services representatives. Specific assignments will be dependent upon workload and staff availability. WHAT WE OFFER: Competitive hourly wage based on experience Full slate of benefits including medical, dental, vision, and 401(k) Paid holidays + 2 Floating Holidays Up to 10 days of PTO in your first year Wage increase opportunities through company-sponsored certification program

Requirements

High school graduate, or equivalent
Proficiency in EHR
Exceptional keyboarding skills
Detail-oriented
Strong organizational skills
Polite, professional, and courteous
Talking, Hearing
Sedentary work. Involves sitting most of the time. The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

Nice To Haves

Previous experience in optometry environment is preferred

Responsibilities

Preparing patients for eye examinations
Performing preliminary testing on patients
Assisting optometrist/ophthalmologist with patient procedures
Coordinating patient scheduling
Preparing exam room
Assisting patients in selection of spectacles, providing education on quality choices based on their lifestyle and prescription
Calculating insurance co-pay based on patient's eligibility
Accurately enter orders for spectacles and contact lenses
Receive orders into system, verify order, and contact patient for dispensing
Complete repair orders
Maintain optical merchandise displays
Respond to patient billing inquiries
Schedule appointments, answer phone calls, and support patient communication
Prepare patient chart prior to appointment
Perform end of tasks, including balancing cash drawer, processing daily deposits, and submitting reports