Patient Support Representative

UNLV Medicine • Las Vegas, NV

10h

About The Position

The Patient Support Representative (PSR) receives incoming phone calls for clinic appointments from patients, nursing staff, and physicians.  Responsible for the complete and accurate processing of appointment scheduling, pre-registration, insurance verification, and pre-authorization.

Candidates must be legally authorized to work in the United States. Please Note: UNLV Health does not provide employment sponsorships or sponsorship transfers for any positions.

ADVANTAGES OF WORKING FOR UNLV HEALTH

Clinic Hours are Monday through Friday, 8AM to 5PM (actual scheduled hours may vary depending on business needs)
12+ Paid Holidays per year, starting your first day of employment
20+ PTO days per year
3% 401K Contribution, even if you do not contribute (after 90 days of employment)
Medical, Dental, and Vision benefits that start the first of the month following your start date

Requirements

• High School Diploma or equivalency
• 1 year healthcare experience and/or 1 year customer service experience
• Ability to type 30 WPM
• Proficient with computers and related applications
• Must possess the following skills: Above Average Verbal and Written communication
• Medical Terminology, MS Word, MS Excel

Nice To Haves

• Bilingual English/Spanish preferred

Responsibilities

• Receives incoming phone calls for clinic appointments from patients, nursing staff, and physicians.
• Responsible for the complete and accurate processing of appointment scheduling, pre-registration, insurance verification, and pre-authorization.

Benefits

• 12+ Paid Holidays per year, starting your first day of employment
• 20+ PTO days per year
• 3% 401K Contribution, even if you do not contribute (after 90 days of employment)
• Medical, Dental, and Vision benefits that start the first of the month following your start date

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED