Patient Support Coordinator

Community Care Physicians•Clifton Park, NY

7d•$21 - $28•Onsite

About The Position

Our Family Practice Clifton Park office is hiring a full-time Patient Support Coordinator to join their team! This is a 40 hour work week. Monday-Friday 8:00am-4:30pm. The ideal candidate will have superior customer service skills, preferably in the medical field. If you are interested in this opportunity and have the desired qualifications, please Apply Now! CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay. CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment! We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.

Requirements

High school diploma or equivalent
Three years of administrative experience in a medical office setting
Strong computer skills
Knowledge of organization/office policies and procedures
Knowledge of computer systems, programs and applications
Maintain strictest confidentiality and discretion
Ability to exercise initiative, problem-solving, decision-making
Ability to establish priorities and coordinate work activities
Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers
Ability to communicate clearly and concisely

Nice To Haves

Associate’s Degree in health or business administration preferred
Working knowledge of Microsoft products preferred

Responsibilities

Work all job aspects/areas of the front desk/reception area as needed.
Close out daily batches/deposits comparing them to our daily charges and resolve errors when necessary
Assist with the Claim Attention and On Hold Correction Report
Review all charge passing “encounters” and follow through on corrections
Assist with/delegate schedule changes for the providers
Organize the reception work schedules including coordination all CLT requests
Assist with training and coordinating reception staff and help them develop performance goals and objectives
Routinely monitor available appointments, patient flow, confirmation calls pre-visit planning calls and pre-op appointments
Ensure compliance with regulations and with office’s standards of quality patient care
Identify and resolve operational problems within reception/scheduling
Participate in professional development activities to keep current with health care trends and practices
Fill in/assist with the flow of the front office should an employee be off or absent
Assist patients with questions regarding insurance coverage, and information related to specialists
Other duties may be assigned to meet business needs