Patient Sitter

Conifer Health Solutions•Phoenix, AZ

4d•Onsite

About The Position

Job Summary Working under the supervision of the registered nurse, the constant observer maintains constant direct observation and visualization of identified patient(s). Responsibilities Patient Observation: a. Keeps patient within view at all times. b. Never leaves patient unattended. c. Uses the call light/intercom system to summon staff for assistance or needed equipment/supplies. d. Accompanies and stays with patient when transported off the unit for any diagnostic tests or procedures. Asks nurse before accompanying patient e. Remains in patient room at all times and does not leave without RN approval and/or relief. f. Documents observations on flow sheet as instructed and indicated. Patient Safety: a. Keeps patient room door open/partially open at all times. b. Keeps bathroom door open at all times. c. Removes sharp/dangerous items out of room. d. Assists nurse to screen all items brought in by visitors. e. Knows patient’s ordered activity level f. Avoids wearing items around neck (ID badge, stethoscopes, necklace, etc.) Patient Privacy: a. Maintains confidentiality of all patient information. b. Refrains from discussing patient information with anyone other than nurse or physician. c. Respects the patient’s right to dignity while providing care, with concern for safety as a priority. Communication: a. Listens and acknowledges patient’s complaints and feelings. b. Conveys attitudes of compassion, empathy, and understanding. c. Does not discuss any information related to patient’s medical condition or plan of care. d. Seeks guidance and direction when unsure. e. Informs nurse immediately if patient expresses desire to harm self/others or wants to leave the hospital. f. Provides report to relief patient sitter and to nurse prior to leaving at shift end. Conduct a. Provides only constant observation. b. Does not make personal phone calls, eat food in the room, or sleep. c. Allows patient control of television (channel, volume). d. Does not use any items or personal electronics (iPod, iPad, game boy, etc.) or anything that can distract attention from patient. e. Does not leave patient(s) until relief patient sitter has arrived and is in the patient room. f. Does not use the patient's bathroom for personal use. Other related job tasks or responsibilities as assigned Qualifications Special Skills: Ability to read in English to follow oral and/or written instructions. Ability to prioritize work. Must have good customer service skills. Minimum Requirements Education: High school diploma or equivalent Certifications: Current American Heart Association BLS certification Preferred Requirements Experience: Prior constant observer and/or CNA experience preferred For constant observers utilized exclusively with non- behavioral health patients, all related competencies must be administered and completed prior to assignment of a patient. There will be one level of competency for all constant observers in this category. #LI-MB1

Requirements

Ability to read in English to follow oral and/or written instructions.
Ability to prioritize work.
Must have good customer service skills.
High school diploma or equivalent
Current American Heart Association BLS certification

Nice To Haves

Prior constant observer and/or CNA experience preferred
For constant observers utilized exclusively with non- behavioral health patients, all related competencies must be administered and completed prior to assignment of a patient.
There will be one level of competency for all constant observers in this category.

Responsibilities

Keeps patient within view at all times.
Never leaves patient unattended.
Uses the call light/intercom system to summon staff for assistance or needed equipment/supplies.
Accompanies and stays with patient when transported off the unit for any diagnostic tests or procedures. Asks nurse before accompanying patient
Remains in patient room at all times and does not leave without RN approval and/or relief.
Documents observations on flow sheet as instructed and indicated.
Keeps patient room door open/partially open at all times.
Keeps bathroom door open at all times.
Removes sharp/dangerous items out of room.
Assists nurse to screen all items brought in by visitors.
Knows patient’s ordered activity level
Avoids wearing items around neck (ID badge, stethoscopes, necklace, etc.)
Maintains confidentiality of all patient information.
Refrains from discussing patient information with anyone other than nurse or physician.
Respects the patient’s right to dignity while providing care, with concern for safety as a priority.
Listens and acknowledges patient’s complaints and feelings.
Conveys attitudes of compassion, empathy, and understanding.
Does not discuss any information related to patient’s medical condition or plan of care.
Seeks guidance and direction when unsure.
Informs nurse immediately if patient expresses desire to harm self/others or wants to leave the hospital.
Provides report to relief patient sitter and to nurse prior to leaving at shift end.
Provides only constant observation.
Does not make personal phone calls, eat food in the room, or sleep.
Allows patient control of television (channel, volume).
Does not use any items or personal electronics (iPod, iPad, game boy, etc.) or anything that can distract attention from patient.
Does not leave patient(s) until relief patient sitter has arrived and is in the patient room.
Does not use the patient's bathroom for personal use.
Other related job tasks or responsibilities as assigned