Patient Sitter - Mercy Hospital South St Louis. Night shift - 8 to 12 hour shifts. Full or part time. Paid training.

Towne Park • Saint Louis, MO

324d • $16 - $17

About The Position

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day.

Requirements

• High school diploma or general education degree (GED); AND a minimum of one month previous experience working with patient or related experience and/or training; OR equivalent combination of education and experience.
• Previous experience in a hospital setting preferred.
• For insurance purposes, must be at least 18 years of age and be able to pass a criminal background and drug screen.

Responsibilities

• Maintains pleasant, friendly and professional demeanor with all Guest/Patients, co-workers, and clients.
• Remains at bedside of assigned patient at all times unless relieved by an appropriate staff member.
• Verbally calms and/or reorients the patient in cases of agitation or confusion.
• Removes visible hazards and/or broken equipment from immediate environment and reports to Guest Service Captain or Account Manager as appropriate.
• Assists with keeping patient's room clean, safe and orderly.
• Acknowledges and greets Guest/Patients with a professional and friendly demeanor.
• Answers the telephone promptly and politely; within client/Towne Health standards.
• Demonstrates a willingness and ability to assist others.
• Responds to emergencies by immediately alerting nursing staff.
• Practices proper client and/or Towne Health phone etiquette.
• Assists patient's visitors with directions, information and other general inquiries, as appropriate.
• Ensures that patient and business confidentiality is maintained at all times.
• Delivers messages, items and/or amenities as requested.
• Attend to the various non-clinical needs of the patient.
• Completes all tasks in a timely manner as instructed by the Assistant Account Manager or the Account Manager.
• Treats Guest/Patients and associates with courtesy, respect and dignity.
• Follows all appearance standards as set forth by Towne Health, including complete approved pressed uniform.
• Follows all attendance standards as set forth by Towne Health, as required by the scheduling which may vary according to the needs of the location.
• Executes all terms and conditions as set forth in the Towne Health Associate Handbook and other policies and procedures.
• Utilizes client/Towne Health logs as specified.
• Maintains clean, neat work environment including all surrounding areas of office, work area and desk.
• Follows site specific safety and security procedures.
• Practices preventative safety procedures as set forth by Towne Health, including safe lifting techniques.
• Reports all accidents and incidents observed on shift to Guest Service Captain or Account Manager immediately.
• Uses only equipment trained to use and operates all equipment in a safe manner.
• Is knowledgeable of hospital disaster codes and response plans.
• Reports all potential hazards and safety concerns to Account Manager.

Benefits

• Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.
• Employees are also able to enroll in the company's 401k retirement savings plan.

What This Job Offers

• Industry: Administrative and Support Services
• Education Level: High school or GED