About The Position

Patient Services Workers are responsible for a variety of specialized duties related to the receipt, interpretation, and follow-through of patient diet orders in hospital and long-term care settings. Acts as a liaison between the patient, the Food and Nutrition Services Department, and Nursing Services.

Requirements

  • Must be able to speak, read, and write English.
  • Bilingual abilities preferred, but not required.

Responsibilities

  • Delivers and collects patient trays during meal service.
  • Delivers nourishments and/or snacks to patients as ordered by physician/dietitian in a timely manner.
  • Visits patients to introduce the services of the Food and Nutrition Services Department.
  • May obtain food preferences/dislikes from patients and/or family members.
  • Communicate all patient food needs to the appropriate area of the Food and Nutrition Services Department.
  • Ensures that nutrition diet care orders are provided to the patient by offering appropriate menu selections.
  • Maintains and adheres to all sanitation standards by following assigned cleaning schedules.
  • Completes other sanitation tasks as assigned by the Supervisor/Relief Supervisor.
  • Inventories and re-stocks pantries, refrigerator, and freezers on assigned unit(s).
  • Maintains temperature logs for unit refrigerators and freezers.
  • Understands therapeutic diets using established protocols and seeks assistance from Supervisor or Dietitian if an error is observed.
  • Assists the clinical staff in ensuring all patients' basic nutrition care needs are met.
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