Patient Services Specialist

RHC Group Management LLC

About The Position

At Revere Medical, we are building a more connected and patient-centered healthcare experience—one where every interaction matters. Our promise is simple: care you can trust, outcomes you deserve, and a future you can count on. As a physician-led organization, we are focused on strengthening communities through high-quality, accessible care. We invest in our people and our clinics so they have the tools, support, and environment needed to deliver exceptional experiences. As we continue to grow, we are looking for Patient Service Specialists who are passionate about creating a welcoming, seamless experience for every patient who walks through our doors. Is this you? You enjoy helping people and creating a positive first impression You take pride in delivering excellent customer service You are organized, detail-oriented, and able to manage multiple priorities You thrive in a team environment and communicate clearly with others You want to be part of a growing organization where your role truly matters

Requirements

Strong customer service and communication skills
High school diploma or equivalent required
One to three years of experience in a medical office or similar setting preferred
Experience with EMR systems strongly preferred (Athena experience is a plus)
Ability to stay organized and professional in a fast-paced environment

Responsibilities

Greet patients and provide a warm, professional experience at every interaction
Manage incoming calls, answer questions, and direct patients appropriately
Schedule appointments efficiently and accurately
Prepare for patient visits by verifying insurance, confirming appointments, collecting co-pays, and sharing any necessary pre-visit instructions
Maintain accurate and up-to-date patient records within the EMR system
Support the care team by ensuring patient needs are clearly communicated prior to visits
Assist with front office organization and day-to-day tasks to keep the practice running smoothly