About The Position

The Patient Relations Representative (PRR) is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

  • 1 year customer service experience, or Successful completion of Providence internship

Nice To Haves

  • 1 year medical office or health care experience.
  • Basic experience with electronic medical records and/or computerized billing systems.
  • Medical terminology experience.
  • Rooming position: CNA, non-credentialed MA, EMT experience, or similar experience.

Benefits

  • Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
  • We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
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