Patient Services Specialist Evening

Providence • Olympia, WA

1d

About The Position

This posting is for a full-time evening shift One Revenue Cycle (ORC) is the name adopted to reflect the Providence employees who work throughout Providence Health & Services (PH&S) in revenue cycle systems and structures in support of our ministries and operations in all regions from Alaska to California. ORC's objective is to ensure our core strategy, One Ministry Committed to Excellence, is delivered along with the enhanced overall patient care experience (know me, care for me, ease my way) by providing a robust foundation of services, operational and technical support, and the sharing of comprehensive, relevant, and highly specialized revenue cycle expertise. The Admitting Representative is responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information and ensuring this is documented timely and accurately. Provides assistance, directions, and instructions to visitors, patients and the general public regarding hospital/patient information. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence St. Peter Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

• 1 year experience in customer service or healthcare registration.
• A track record in organizing and planning with demonstrated ability to effectively manage time and achieve results in a fast paced environment.

Nice To Haves

• H.S. Diploma or GED
• Coursework/Training: Some college level coursework, particularly Medical Terminology or Medical Assistance.
• Admitting Representative and third party payor experience.
• National Certification of CHAA upon hire

Responsibilities

• securing appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information
• ensuring information is documented timely and accurately
• providing assistance, directions, and instructions to visitors, patients and the general public regarding hospital/patient information

Benefits

• Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
• We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
• Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits.
• Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees