Patient Services Specialist - Wound Care - Providence Anchorage

Providence • Anchorage, AK

2d • Onsite

About The Position

The Registrar is responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information and ensuring this is documented timely and accurately. Consistently provides superior customer service that meets or exceeds the expectations of patients, visitors, physicians and PHS staff, including during periods of high patient volumes or stressful situations. Obtains accurate and complete information from patients who are ill, anxious or non-English speaking. Performs independently while multitasking, problem solving, and exercising good time management skills in a fast-paced environment. Maintains knowledge of numerous complex compliance requirements and insurance plans, which change frequently. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Alaska Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. We are hiring for Patient Services Specialist position at Providence Alaska Medical Center in Anchorage, AK! Position is full-time, 1.0 FTE, 8-hr Day shifts, 40 hours per week. Apply today! Applicants that meet qualifications will receive an invite with additional screening questions from our HireVue system!

Requirements

• 1 year - Experience in customer service or healthcare registration

Nice To Haves

• Coursework/Training - Some college level course work preferred particularly Medical Terminology or Medical Assistant coursework.
• Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Specialist (CRCS) upon hire.
• Previous registrar and third party payor experience.

Responsibilities

• securing appropriate patient account reimbursement
• obtaining complex demographic, insurance and medical information
• ensuring timely and accurate documentation
• providing superior customer service
• obtaining information from patients who are ill, anxious or non-English speaking
• multitasking, problem solving, and exercising good time management skills
• maintaining knowledge of numerous complex compliance requirements and insurance plans

Benefits

• Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
• We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
• The Providence family of organizations has a vision of health for a better world. As such, we are called to care wisely for our communities, resources, and earth. Our organizations strive to become carbon negative by 2030.
• Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed