Patient Services Specialist- Atrium Health Kenilworth OBGYN

American Addiction Centers • Charlotte, NC

1d • $20 - $30 • Onsite

About The Position

Patient Services Specialist- Atrium Health Kenilworth OBGYN

Department: 02255 GCMG Maternal Fetal Medicine: Kenilworth - OB/GYN: Maternal and Fetal Medicine Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: M-F first shift hours. 8-4:30 M-F but may require a 7:30 start time if PTo from other front desk teammates Pay Range $19.80 - $29.70

Requirements

• High School Diploma or GED require.
• Computer experience required.
• Customer relations experience required.

Nice To Haves

• Experience with Medical Records Software preferred
• Front desk practice experience preferred.

Responsibilities

• Exemplify caring and compassionate customer service to create an excellent patient experience
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
• Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
• Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
• Encourages patient utilization of front-end technology during the registration process
• Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter
• Assists billing functions accurately and/or directs to appropriate billing office
• Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
• Monitors inventory and stock medications, narcotics, and emergency medications/equipment

Benefits

• Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
• Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees