Patient Services Specialist for GI in Newberg
About The Position
Join us at The Oregon Clinic as a full-time Patient Services Specialist. Work alongside a collaborative team of patient-focused colleagues and physicians in our thriving Gastroenterology South Clinic located in Newberg. Each patient receives the highest value care tailored to their needs. Every person at TOC makes a difference in our mission of delivering world-class care with kindness and empathy. As a member of our team, you have the opportunity to make a valuable impact within the local community and our ecosystem of care. By providing patients and internal and external stakeholders with a consistent, efficient, and easy experience, you'll help ensure that patients at The Oregon Clinic Gastroenterology South Clinic receive the highest value care tailored to their needs. Using excellent customer service and communications skills, your primary duties in this phone-based role include: Primarily responsible for supporting a high-volume inbound phone team by scheduling appointments in an efficient and timely manner. Completing and verifying insurance information. Answering phones on a multi-line system. Managing inbound referrals. Updating registration and EMR records as needed. Performing additional administrative and support tasks as assigned.
Requirements
- Minimum of one (1) year work experience, preferably in a medical office is strongly preferred.
- Prior Electronic Medical Record (EMR) experience is preferred.
- Demonstrated ability to initiate, work independently, and effectively multitask.
- Excellent attendance and work ethic.
- Positive attitude and desire to be a team player.
- Ability to communicate professionally and effectively with patients, physicians and other team members.
- A commitment to patient-focused care, privacy, and safety.
Nice To Haves
- Specialty care GI experience is a plus!
- Epic experience is a plus!
Responsibilities
- Supporting a high-volume inbound phone team by scheduling appointments in an efficient and timely manner.
- Completing and verifying insurance information.
- Answering phones on a multi-line system.
- Managing inbound referrals.
- Updating registration and EMR records as needed.
- Performing additional administrative and support tasks as assigned.
Benefits
- Healthcare: Employee is 100% covered Medical, Dental, and Prescription Insurance
- Financial Wellbeing: Generous 401(k) plan and Flexible Spending Account options
- Work-Life Balance: Paid Time Off plus 8 paid holidays annually
- Wellness Support: Robust wellness program and employee assistance services
- Commuter Benefits: 70% of Tri-Met transit pass covered
- Additional Perks: Employee discounts and optional benefits like Pet Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Ambulatory Health Care Services
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
