Patient Services Specialist ENT Clinic

Valley View•Glenwood Springs, CO

9d•Onsite

About The Position

Valley View's ENT Clinic is seeking an energetic, full-time, patient-focused Patient Services Specialist to be the first contact for our patients in the front office! Responsibilities include providing patients and physicians with professional and friendly reception duties; organizing patient flow; keeping physicians and patients on schedule; maintaining patient files and accounts in a professionally accurate manner; and handling phone calls for the office manager, physicians, and nurses appropriately. The Registrar also assists with all billing and collection efforts as necessary and in a timely manner. Patient care background preferred. Schedule is working 40-hours per week; Monday - Friday

Requirements

High school diploma or equivalent
Clerical: typing, filing, scheduling, computer, phone
Exceptional customer service skills required
Ability to multi-task in a fast-paced environment
Receptionist/clerical experience required

Nice To Haves

Bilingual (English/Spanish) preferred
Patient care background preferred
Experience in a clinical setting highly preferred.

Responsibilities

providing patients and physicians with professional and friendly reception duties
organizing patient flow
keeping physicians and patients on schedule
maintaining patient files and accounts in a professionally accurate manner
handling phone calls for the office manager, physicians, and nurses appropriately
assists with all billing and collection efforts as necessary and in a timely manner

Benefits

Medical, Dental and Vision coverage including coverage for eligible dependents
Employer paid basic life coverage with buy-up coverage options
Flexible Spending Account (FSA) for health care and dependent care.
Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), Paid Sick/Bereavement Leave under Colorado Healthy Families and Workplaces Act (HFWA), leaves of absence.
Tuition Assistance Available
Retirement Plan 401(a)
Retirement Plan 403(b) plans with employer matching contributions.
Employee Assistance Program
Employee discount on Valley View Medical Services
Employee voluntary benefits such as Discounted RFTA bus passes, discounted gym memberships, Corporate Ski passes, free car seat for new Valley View babies born or adopted by Valley View employee(s)
Free Use of Sunlight and Aspen SkiCo day passes, based on availability.