Patient Services Specialist

RHC Group Management LLC•Glendale, AZ

10d

About The Position

At Revere Medical, we promise to provide care you can trust, outcomes you deserve, and a future you can count on. We are guided by our steadfast commitment to improving patient outcomes by empowering providers to deliver exceptional care needed to forge stronger, healthier communities. We are the leader in delivering patient-centered, provider-led services that improve patient outcomes and strengthen communities. Is this you? Are you motivated by helping people? Are you committed to improving patient outcomes? Do you enjoy collaborating with a team to ensure personalized patient care? Do you want to improve the overall health of the community?

Requirements

Strong customer service skills and communication expected.
High School Diploma or equivalent required.
One to three years as a medical secretary preferred.
Experience with EMR strongly preferred. (Athena a plus)
Bilingual in English/Spanish preferred

Responsibilities

Provides exceptionally friendly customer service to every patient.
Manages the office phone system: answering calls, transferring calls, and answering patients’ questions.
Scheduling patient appointments
Collect co-payments from patients at check-in
Prepares the office for patient appointments, including but not limited to verifying insurance, collecting co-pays, confirming appointments, and notifying patients of any special instructions before appointment.
Ensures patient profile in the EMS system is up to date and accurate, ensuring the patients' needs are clearly communicated to staff before the appointment.
Assist with any miscellaneous tasks to ensure the practice is presentable to incoming patients.