Patient Services Specialist - Radiation Oncology

Providence • Mission Viejo, CA

2d • Onsite

About The Position

Greets all patients and non-patients. Pre-registers and registers patients presenting for appointments. Conducts patient/guarantor interviews, explains hospital policies, financial responsibilities and patient's bill of rights. Facilitates the patient admission flow, including activities such as: patient identification, identification of accurate demographic information, and financial data retrieval of required signatures and documents. Enters the financial and admissions data into the hospital information computer systems. Facilitates appropriate exam specific paperwork to patient for completion and reviews paperwork prior to processing patient. Providence caregivers are not simply valued – they’re invaluable. Join our team at Mission Hospital Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

• 1 year of experience in Hospital Business Office, Hospital Admitting, or medical office setting in related position.

Nice To Haves

• Coursework/Training: College or Vocational education.
• Insurance experience in billing, verification or eligibility determination.
• Experience in providing customer service.

Responsibilities

• Greets all patients and non-patients.
• Pre-registers and registers patients presenting for appointments.
• Conducts patient/guarantor interviews, explains hospital policies, financial responsibilities and patient's bill of rights.
• Facilitates the patient admission flow, including activities such as: patient identification, identification of accurate demographic information, and financial data retrieval of required signatures and documents.
• Enters the financial and admissions data into the hospital information computer systems.
• Facilitates appropriate exam specific paperwork to patient for completion and reviews paperwork prior to processing patient.

Benefits

• Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
• We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed