Patient Services Specialist

ProvidenceMission Viejo, CA
84d

About The Position

Under the direction of the PAS supervisor/manager, the Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. Providence caregivers are not simply valued – they’re invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

  • Associate's Degree in Healthcare or Business Administration.
  • 3 years experience within Patient Access of Business office setting.
  • Experience with insurance eligibility systems.
  • 3 years utilization of medical terminology in job setting.
  • Knowledge in medical billing codes.
  • 1 year knowledge of Epic Applications.

Responsibilities

  • Assist patients during the on-site registration and arrival process for scheduled and unscheduled visits.
  • Complete financial clearance functions.
  • Collect accurate demographic information and insurance information.
  • Collect patient liability at the time of service for unscheduled visits.

Benefits

  • Best-in-class benefits designed to support you and your family in staying well.
  • Opportunities for professional growth.
  • Financial security support.
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