University of Texas Medical Branchposted 26 days ago
Galveston, TX
Educational Services
About the position
The Patient Services Specialist II has advanced Patient Services Specialist skills and is proficient in independently maintaining a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating clerical and medical activities of a healthcare team, patient registration activities and facilitating access to UTMB services for new and returning patients.
Responsibilities
- Maintain a positive patient experience by exceeding expectations in customer service and patient care.
- Coordinate clerical and medical activities of a healthcare team.
- Facilitate patient registration activities.
- Assist new and returning patients in accessing UTMB services.
Requirements
- Associate degree and one year of clerical or customer service experience.
- An equivalent combination of education and experience relevant to the role may be considered.
- For departments under Health System Ambulatory Operations, a valid Basic Life Support (BLS) certification must be obtained within 90 days of hire and maintained for the duration of employment.
