Patient Services Float for Central Administration (Pay Differentials Offered)
About The Position
Make an Impact at The Oregon Clinic! Premium Benefits, Competitive Pay, and Inspiring Purpose Join us at The Oregon Clinic as a full-time Patient Services Specialist Float. Work alongside a collaborative team of patient-focused colleagues and physicians in various clinics throughout the Portland Metro. Each patient receives the highest value care tailored to their needs. Every person at TOC makes a difference in our mission of delivering world-class care with kindness and empathy. As a member of our team, you have the opportunity to make a valuable impact within the local community and our ecosystem of care. By providing patients and internal and external stakeholders with a consistent, efficient, and easy experience, you’ll help ensure that patients at The Oregon Clinic receive the highest value care tailored to their needs. Using excellent customer service and communications skills, your primary duties in this role include: Primarily responsible for checking in and out new/established patients and scheduling appointments in an efficient and timely manner. Obtaining and completing insurance information. Answering phones on multi-line system. Processing of incoming referrals and electronic fax submissions. Updating records as needed. Other duties as assigned.
Requirements
- Minimum of one (1) year of work experience, preferably in a medical office, is strongly preferred.
- Demonstrated ability to initiate, work independently, and effectively multitask.
- Excellent attendance and work ethic.
- Positive attitude and desire to be a team player.
- Ability to communicate professionally and effectively with patients, physicians, and other team members.
- A commitment to patient-focused care, privacy, and safety.
- This role requires travel throughout the Portland Metro. Candidates must have reliable transportation and willingness to travel.
Nice To Haves
- Prior Electronic Medical Record (EMR) experience is preferred.
- Epic experience is a plus!
Responsibilities
- Checking in and out new/established patients
- Scheduling appointments
- Obtaining and completing insurance information
- Answering phones on multi-line system
- Processing of incoming referrals and electronic fax submissions
- Updating records
Benefits
- Healthcare: Employee is 100% covered Medical, Dental, and Prescription Insurance
- Financial Wellbeing: Generous 401(k) plan and Flexible Spending Account options
- Work-Life Balance: Paid Time Off plus 9 paid holidays annually
- Wellness Support: Robust wellness program and employee assistance services
- Commuter Benefits: 70% of Tri-Met transit pass covered
- Additional Perks: Employee discounts and optional benefits like Pet Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
