Patient Services Specialist 3- Harborview Primary Care and Behavioral Health

University of Washington Medical Center • Seattle, WA

5d

About The Position

The Mental Health Clinic at Harborview Medical Center has an outstanding opportunity for a PATIENT SERVICES SPECIALIST 3. WORK SCHEDULE Full-time, 100% FTE (40 hours per week) Day Shift Mondays- Fridays POSITION HIGHLIGHTS Conveniently located near public transportation Make a difference for the patients and employees we serve Opportunity to provide career growth DEPARTMENT DESCRIPTION Located three blocks from the main hospital at Harborview Medical Center, Mental Health and Addictions Services (HMHAS) at Harborview provides integrated mental health and chemical dependency services in an outpatient setting.

Requirements

• High school graduation or equivalent
• Two years Patient Services Specialist 2 experience OR An equivalent combination of education/experience

Responsibilities

• Function as an expert in both patient service area and registration; perform the work of registration and scheduling or unit coordination
• Follow an effective workflow for the referral process to address both internal and external referrals, as well as communicating with referring providers
• Document the steps in the process
• Utilize forms and letters to document the process
• Follow processes for specific subspecialty referrals with physicians
• Oversee referral process and ensure compliance with process
• Maintain a database for tracking referrals using EPIC
• Create, maintain, and adjust provider templates per provider requests

Benefits

• Benefits: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees