Patient Services Specialist 3- Heart Institute Clinic

University of Washington•Northwest, NC

44d•$26 - $37

About The Position

UW Medical Center Northwest - Heart Institute Clinic has an outstanding opportunity for a Full-time Days Patient Services Specialist, (job profile: Patient Services Specialist 3) WORK SCHEDULE Full-time, 100% FTE (40 hours per week) Day Shift POSITION HIGHLIGHTS Conveniently located near public transportation Make a difference for the patients and employees we serve Opportunity to provide career growth ABOUT UW MEDICAL CENTER-MONTLAKE UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances. The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit's light rail station across the street. Excellence. Exploration. Education. ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. Join our mission to make life healthier for everyone in our community. Compensation, Benefits and Position Details

Requirements

High School graduation or equivalent
AND
Two years Patient Services Specialist 2 experience
OR equivalent education/experience

Responsibilities

Processes incoming referrals for the UW Heart Institute including clinic visits, imaging requests, and Cardiac Rehab services
Schedules patient appointments
Obtains and verifying demographic and financial information
Processes patient paperwork
Triages patient telephone calls to clinical staff
May provide clinic charges for visit types, procedures, and surgeries to patients or prospective patients to the clinic.
May provide estimated charges based on plan of care for purpose of patient deposits when patient is determined to be self-pay. This is done in conjunction with Financial Services and under the direction of the Health Services Manager, clinic Manager/Department Administrator.
Contacts review organizations and insurance companies to ensure prior approval requirements are met before patients enter the system such as pre-authorization and referrals; present necessary medical information such as history, diagnosis, prognosis, and length of stay prior to admissions; provide specific medical information to financial services to maximize reimbursement to the hospital and physicians
Obtains all necessary medical records, diagnostic studies, pathology items, etc. that are needed for patient care
Scheduling: Clinic
Schedule patient appointments by following the appropriate guidelines by clinic, department and physician.
Provides scheduling options for all seven Heart Institute locations