Patient Services Representative

Lompoc Valley Medical Center • Lompoc, CA

434d • $37,440 - $49,275

About The Position

The Patient Services Representative at Lompoc Valley Medical Center is responsible for performing patient registration tasks, including interviewing patients, completing necessary forms, and ensuring accurate demographic and insurance data collection. This role requires effective communication with various departments and involves routine pre-admitting counseling, greeting patients, and managing patient valuables. The position emphasizes professionalism, respect, and adherence to the organization's mission and values.

Requirements

• High school diploma or GED preferred but not required.
• Previous office/hospital experience preferred.
• Excellent verbal skills required.
• Ability to organize multiple assignments and follow through with accuracy.
• Ability to work well under stress and tight deadlines.
• Ability to work as a team member and have positive interactions with staff, patients, and visitors.

Nice To Haves

• Fluency in Spanish desirable.

Responsibilities

• Perform registration of patients, including interviewing and completion of required forms.
• Obtain accurate demographic and insurance data.
• Verify insurance coverage and authorization for treatment.
• Communicate with other departments regarding patient registration.
• Perform routine pre-admitting counseling, including financial counseling/screening.
• Greet and direct patients and visitors.
• Accept patient valuables.
• Assist with PBX/Switchboard/Reception responsibilities.
• Accurately capture all pertinent registration data including physician orders for processing of patient registration.
• Determine when assistance is needed from other departments and follow through to ensure patient care is not compromised.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED