Patient Services Representative - Medical Front Desk

InStride Foot & Ankle Specialists • Statesville, NC

1d • Onsite

About The Position

Patient Services Representative Job Summary Assists with the front desk responsibilities of the podiatry practice.

Requirements

• High School Diploma or GED required.
• Computer experience required.
• Customer Service experience required.
• Understanding of medical insurance required.
• Front desk medical practice experience required.
• Must have a working understanding of OSHA & HIPAA compliance.
• Must be able to sit for long periods of time and work in a fast-paced office environment.
• Should be able to bend and lift up to 10 lbs.

Nice To Haves

• Experience with Medical Records Software and practice management software preferred.

Responsibilities

• Greets and registers patients.
• Verifies insurance and demographic information.
• Checks patients in and/or out and makes appointments as indicated.
• Collects co-pays and patient payments.
• Answers phones.
• Monitors and resolves registration errors.
• Completes referrals and authorizations as needed.
• Responsible for tidiness of front office and waiting area.
• Demonstrates working knowledge of E.M.R. system.
• Surgery Scheduling

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED