Patient Services Representative

Eye Health America LLC • Saint Petersburg, FL

5h

About The Position

Eye Health America partners with leading eye care practices across the Southeast, providing the operational, strategic, and administrative support needed to deliver exceptional patient care. Backed by a leadership team with over 100 years of combined experience, we are building a trusted network rooted in quality, growth, and community impact—guided by our purpose of making lives better with personalized eyecare.

Updegraff Laser Vision, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. . We are always seeking great people who aren't just searching for a job but looking to make a difference.

Hours vary depending on the doctor’s schedules. Overtime may be required.

Requirements

• High school diploma or equivalent.
• Reliable transportation.

Nice To Haves

• Previous experience in eye care, or the medical environment is a plus.

Responsibilities

• Greet and check-in patients in an orderly and professional manner.
• Scan patients’ insurance cards and driver’s licenses.
• Document all patient demographic information.
• Collect proper authorizations and/or referrals from patients.
• Handle patient check-out processes, including processing charges, collecting fees, and scheduling next appointments.
• Monitor past-due accounts and collect payments.
• Maintain and balance a personal cash drawer daily.
• Evaluate chart data for completeness and accuracy.

Benefits

• Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
• Matching 401(k)
• Employee Discount
• Wellness Program
• Paid Vacation & Holidays
• Uniform Allowance
• Training/Advancement opportunities

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees