Patient Services Representative
About The Position
In this transformative period at Cardiac Study Center/Pulse Heart Institute, our Appointment Desk Schedulers are integral to our journey towards excellence in cardiology. They are crucial in introducing compassionate patient care, efficient operations, and meaningful patient interactions within our outpatient cardiology settings. This role facilitates strong communication between providers and patients, fostering cohesion and collaboration in the clinic. Additionally, Front Desk Schedulers provide the opportunity to promote their professional growth through strong peer connections and open communication, setting the stage for an enriching career in cardiology.
Requirements
- 2 Years of Customer Service experience.
Nice To Haves
- 1 year of healthcare experience (preferred, not required)
Responsibilities
- Coordinate patient scheduling.
- Maintain a well-organized schedule per provider preference.
- Assist patients with any questions they may have.
- Adhere to HIPAA and OSHA standards at all times.
- Assist with Coordinating communication between patients and other departments.
- Work in other locations as needed for coverage
Benefits
- competitive salary
- medical
- dental
- retirement benefits
- paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
