Patient Services Representative - Vascular & Interventional Experts

Revo Health • Edina, MN

10d • Onsite

About The Position

The Patient Services Representative will handle the initial greeting of all
patients that make contact with the clinic in a professional and courteous
manner.

This is a full-time role working Monday - Friday 7:00 AM - 3:30 PM or 7:30 AM -
4:00 PM primarily located in Edina with need to do some training in Woodbury,
once training is complete occasional days will be scheduled in Woodbury to cover
for absences.

Vascular & Interventional Experts is an operating division of Infinite Health
Collaborative (i-Health), a group of local medical practices, owned and led by
its physicians, on a mission to give patients more control over their
healthcare.

Requirements

• High School diploma/GED or equivalent
• Customer service experience, telephone skills, and Windows computer skills
• Ability to comply with company policies, procedures, practices, and business ethics guidelines.
• Ability to comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Ability to demonstrate prompt and reliable attendance.
• Ability to work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines. Prioritize workload effectively.
• Ability to communicate respectfully and professionally in face-to-face, phone and email interactions. Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.

Nice To Haves

• Working knowledge of clinical front desk preferred

Responsibilities

• Greets all patients that enter the clinic within a reasonable amount of time
• Obtains all demographic and billing information to assist in accurate and timely billing procedures
• Photocopies patients’ insurance cards, obtain signatures, perform registration protocol, and check patients in
• Answers phones within a reasonable amount of time
• Schedules appointments
• Reviews Provider’s schedules on a daily basis for days off and schedule flow
• Has a general understanding of the Medical Records area to follow written protocol and understand confidentiality, legal, and payment rules to release information
• Fully participate and contribute to the patient centered health care
• Any and all other duties as assigned

Benefits

• We offer a comprehensive benefits package - to learn more click here [https://revohealth.com/wp-content/uploads/sites/2/2024/11/REVO_Benefits_OnePager_2025.pdf].
• Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement.
• All employees, regardless of hours, are eligible for 401(k) Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees