Patient Services Representative - Hematology Oncology

Prime Healthcare•Rumford, ME

10d•$20 - $20

About The Position

Rumford Hosptial is seeking a Full Time, Patient Services Representative to join our Hematology Oncology team! This position is benefits eligible and pays $20 per hour! Position Summary: The position of Patient Services Representative, CMH (PSR), is responsible for performing diversified coordination and participation in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, and ancillary scheduling and preparation and referrals management. Responsible for accurate and complete patient accounts based on organization standards, policies and procedures, HIPAA , and compliance with regulatory agencies, to include but not limited to pre-registration and registration functions. The PSR performs all functions under guidance and direction from the Practice Manager. CMH actively promotes diversity in its workforce at all levels of the organization. We strive to create and maintain a setting where we celebrate cultural and other differences and consider them strengths of the organization. CMH is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities. Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services.

Requirements

High school diploma or equivalent required.
Minimum of one year of work experience in directly communicating and providing service to patients or public required; preferably in a healthcare related field.
Demonstrated proficiency with data entry/keyboarding preferred.

Nice To Haves

Prior medical office experience and knowledge of medical terminology preferred.

Responsibilities

performing diversified coordination
participation in a variety of duties associated with daily clinic preparation process
patient identification
patient check in/out
charge posting
cash management
patient appointment scheduling
customer service
message distribution
ancillary scheduling and preparation
referrals management
accurate and complete patient accounts based on organization standards, policies and procedures, HIPAA , and compliance with regulatory agencies, to include but not limited to pre-registration and registration functions