Patient Services Representative
About The Position
The Patient Services Representative plays a crucial role in ensuring a seamless experience for patients at Gentry Clinic. This position is responsible for managing patient registration and billing processes, which are essential for maintaining accurate patient records and facilitating smooth financial transactions. The representative will serve as the first point of contact for patients, addressing inquiries and providing information about services, insurance, and billing. By effectively communicating with patients and healthcare providers, the representative helps to foster a welcoming environment that prioritizes patient care. Ultimately, the goal of this role is to enhance patient satisfaction and streamline administrative operations within the clinic.
Requirements
- High school diploma or equivalent.
- Experience in patient registration and billing in a healthcare setting.
Nice To Haves
- Associate's degree in healthcare administration or a related field.
- Familiarity with medical terminology and insurance processes.
Responsibilities
- Manage patient registration processes, ensuring accurate data entry and compliance with healthcare regulations.
- Assist patients with billing inquiries, providing clear explanations of charges and payment options.
- Coordinate with medical staff to verify insurance information and eligibility for services.
- Utilize FAX machines and other office equipment to communicate with insurance companies and other healthcare providers.
- Maintain a detail-oriented approach to record-keeping, ensuring all patient information is up-to-date and accurate.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
