Patient Services Representative- Cayuga Primary Care at Cayuga Park- Full Time- Days
About The Position
When two established local health systems unite as one collaborative network, healthcare becomes so much more. Centralus Health, an affiliation of Arnot Health and Cayuga Health, is focused on our region's changing needs and your wellbeing. More than a group of experienced caregivers, Centralus Health is a partnership of advocates who strive to eliminate barriers to better health, innovating and evolving services in our communities for enhanced holistic care close to home. Beyond clinical outcomes, it's strengthening community connections and setting a higher standard for quality that's exceptionally personal. Centralus Health is central to wellness-for all of us. A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
Requirements
- High school diploma or equivalent
- Professional manner and appearance
- Strong interpersonal and communication skills
- Meticulous attention to detail
- Ability to work independently
- Good time management and prioritization skills
Nice To Haves
- College-level training/education in a healthcare support field preferred
- Previous EMR use/training helpful
- Proficient in Microsoft Office Suite (Word, Outlook)
- Knowledge of medical terms and practices preferred
Responsibilities
- Patient intake, such as greet and check-in patients/verify/update patient demographics
- Assist patients with filling out consent forms
- Receive and process cash and credit card payments for medical services rendered
- Initiate calls, pages and triage phone calls.
- Assists in admissions, discharges, transfers and fulfills other customer service or clerical duties
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
