Patient Services Representative (Medical Receptionist)
About The Position
Founded by board-certified dermatologist Dr. David Berman, BSI provides medical, surgical, and cosmetic dermatology across Northern California. We combine advanced technology with compassionate care to deliver the best patient experience possible. At Berman Skin Institute, patients don’t just come to us for treatment, they come for confidence, healing, and life-changing care. You’ll be the first person they meet and the one who sets the tone for their entire visit. If you enjoy helping people, staying organized, and working in a fast-paced medical environment this is a role where you can build a long-term career, not just hold a front desk job. You’ll coordinate the patient experience from arrival to departure: You are the hub of the clinic, communication, organization, and kindness are key.
Requirements
- 2+ year customer service or medical office experience preferred
- Friendly, professional, and dependable
- Strong multitasking and computer skills
- Comfortable in a busy environment
- High school diploma required
- Available for occasional Saturdays
Nice To Haves
- Interest in healthcare, dermatology, or aesthetics a plus
Responsibilities
- Welcome and check in patients
- Answer phones and assist with questions
- Schedule and confirm appointments
- Educate patients on services and next steps
- Verify insurance eligibility
- Update patient demographics
- Collect copays and process payments
- Document visits in EMR
- Work closely with medical assistants and providers
- Help keep clinic flow organized and on time
- Prepare patients for visits when needed
Benefits
- Medical, Dental, Vision Insurance
- 401(k) with company contribution
- Competitive hourly pay
- Paid Time Off & Paid Holidays
- Discounts on treatments and skincare
- Stable schedule & supportive leadership
- Positive team environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
