Patient Services Representative

LifePoint Hospitals•Henderson, NC

41d•Onsite

About The Position

At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier .

Requirements

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.
BLS certification from the American Heart Association (AHA) or American Red Cross (ARC) -
High school diploma or equivalent Required

Nice To Haves

2 years Medical Office experience

Responsibilities

Facilitates the patient referral process and obtains appropriate pre-certifications as requested by the provider(s).
Responsible for greeting patients; check-in, check-out, scheduling and managing telephones and messages.
Collects and posts co-pays, deductibles and past due patient balances at the time of service.

Benefits

Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
Tuition Reimbursement : Available for full and part time employees to further education.

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