About The Position

When two established local health systems unite as one collaborative network, healthcare becomes so much more. Centralus Health, an affiliation of Arnot Health and Cayuga Health, is focused on our region's changing needs and your wellbeing. More than a group of experienced caregivers, Centralus Health is a partnership of advocates who strive to eliminate barriers to better health, innovating and evolving services in our communities for enhanced holistic care close to home. Beyond clinical outcomes, it's strengthening community connections and setting a higher standard for quality that's exceptionally personal. Centralus Health is central to wellness-for all of us. Patient Services Representative is a unique position that varies daily based on the clinical or clerical staffing needs of the practice. Duties often include supporting the physicians and/or mid-level providers in the practice with clinical activities and direct patient care as well as assisting patients and staff with the administrative and clerical needs of the practice.

Requirements

  • High school diploma or equivalent
  • Good time management and prioritization skills

Nice To Haves

  • Previous medical office experience preferred
  • College-level training/education in a healthcare support field preferred
  • Previous EMR use/training helpful

Responsibilities

  • Check in patients upon arrival
  • Verify/update patient demographics
  • Collect outstanding balances and co-pays
  • Take messages and triage phone calls
  • Verifying insurances
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