Patient Services Representative - Full-Time

Wee Care Pediatrics • Syracuse, UT

13h

About The Position

Wee Care Pediatrics is looking for motivated individuals in their Patient Services Department, who are dedicated to delivering excellence in customer service. In this position, as a Patient Services Representative, you will be responsible for the accurate scheduling of appointments, routing messages to appropriate departments, greeting and checking-in patients, updating personal and insurance information, collecting co-pays and payments on accounts, monitoring the waiting area to ensure appropriate flow of patients, and other duties as assigned.

Requirements

• Previous customer service experience highly recommended
• Experience working in a medical office setting desired
• Ability to communicate effectively with providers, staff, and patients/parents
• Capable of prioritizing multiple job demands and work in a fast-paced health care environment
• Demonstrate compassion and understanding for the patient and families
• Basic computer knowledge and phone etiquette required
• Must possess a GED/High School diploma

Nice To Haves

• Previous customer service experience
• Experience working in a medical office setting

Responsibilities

• Accurate scheduling of appointments
• Routing messages to appropriate departments
• Greeting and checking-in patients
• Updating personal and insurance information
• Collecting co-pays and payments on accounts
• Monitoring the waiting area to ensure appropriate flow of patients
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED