Patient Services Representative

Eye Health America LLCEllenton, FL

About The Position

Eye Health America partners with leading eye care practices across the Southeast, providing the operational, strategic, and administrative support needed to deliver exceptional patient care. Backed by a leadership team with over 100 years of combined experience, we are building a trusted network rooted in quality, growth, and community impact—guided by our purpose of making lives better with personalized eyecare. The Eye Associates, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. We are always seeking great people who aren't just searching for a job but looking to make a difference. Must be willing to travel to our different clinic locations. Overtime may be required.

Requirements

  • High school diploma or equivalent.

Nice To Haves

  • Prefer at least one year's experience in eye care, or the medical environment.

Responsibilities

  • Checks patients in for appointments, greeting everyone in a pleasant and professional manner.
  • Marks the arrival time of patients in the office and makes sure that patients are seen on time.
  • Scans patients’ insurance cards and driver's licenses.
  • Enters all new patient demographic information into the computer.
  • Ensures that proper authorization or referral is collected from the patient.
  • Presents and collects fees, posts payments, and schedules the patient’s next appointment.
  • Monitors accounts that are past due and collects payment at checkout.
  • Maintains own cash drawer and is responsible for balancing daily with payments posted and credit cards processed.
  • Evaluates chart data to verify all information has been received, completed, and signatures obtained.

Benefits

  • Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
  • Matching 401(k)
  • Employee Discount
  • Wellness Program
  • Paid Vacation & Holidays
  • Uniform Allowance
  • Training/Advancement opportunities
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