Patient Services Rep
About The Position
Join our team as a day shift, full-time, Patient Services Representative (PSR) in Broken Arrow, OK. Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing more than 30 specialties across 82 sites in Oklahoma, serving 21 communities. This is a multi-faceted position consisting of customer service, insurance verification, registration, payment collection, data entry, and referrals. The individual will also have the responsibility to uphold the policies and procedures of Hillcrest Healthcare System.
Requirements
- High School Diploma or GED
Nice To Haves
- Previous customer service experience
- Previous medical office experience
Responsibilities
- Ensuring patient flow
- Medical record availability and completeness
- Scheduling physician/provider appointments
- Maintenance of physician appointment schedules
- Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner
- Answers the telephone promptly in a customer-friendly manner
- Collects and verifies accurate patient information and enters it into the registration system
- Receives payment for services and correctly completes charge slips for data entry
- Committed to being a team player by performing all duties as required or assigned to provide quality patient care
- Uphold the policies and procedures of Hillcrest Healthcare System
Benefits
- Career growth opportunities
- Tuition assistance
- Resources that support your wellness, education, and financial well-being
- Paid time off
- Comprehensive health benefits
- Supportive, inclusive culture
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
Number of Employees
501-1,000 employees
