Patient Services Representative - Pulmonary & Sleep Medicine

Prime Healthcare • Lewiston, ME

20h

About The Position

Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoastal Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services. Central Maine is seeking a Per Diem, Patient Services Representative to join our Pulmonary and Sleep Medicine team! Position Summary: The position of Patient Services Representative, CMH (PSR), is responsible for performing diversified coordination and participation in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, and ancillary scheduling and preparation and referrals management. Responsible for accurate and complete patient accounts based on organization standards, policies and procedures, HIPAA , and compliance with regulatory agencies, to include but not limited to pre-registration and registration functions. The PSR performs all functions under guidance and direction from the Practice Manager.

Requirements

• High school diploma or equivalent required.
• Minimum of one year of work experience in directly communicating and providing service to patients or public required; preferably in a healthcare related field.
• Demonstrated proficiency with data entry/keyboarding preferred.

Nice To Haves

• Prior medical office experience and knowledge of medical terminology preferred.

Responsibilities

• performing diversified coordination and participation in a variety of duties associated with daily clinic preparation process
• patient identification
• patient check in/out
• charge posting
• cash management and patient appointment scheduling
• customer service
• message distribution
• ancillary scheduling and preparation and referrals management
• Responsible for accurate and complete patient accounts based on organization standards, policies and procedures, HIPAA , and compliance with regulatory agencies, to include but not limited to pre-registration and registration functions.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED