Patient Services Representative
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
Patient Service Representatives play an important role in the functioning of our clinics. They are the first impression - a smiling face to welcome patients and families. Come make a difference at Stillwater Women's Clinic! Serves as front line ambassador for SMC Clinics. Responsible for providing support services to SMC patients, families, and providers in a professional and courteous manner. Performs patient check-in functions and accurately gathers and enters all required patient demographic information into clinic patient system(s). Schedules future appointments, collects all appropriate data from patients, and refers clinics/providers according to clinic protocols. Demonstrates customer service skills responding to inbound calls and face-to-face inquiries and conversations. Provides and explains required documents and insurance benefits to patients. Collects patient co-payments and other applicable deductibles, deposits, or payments. Reconciles daily cash transactions with patient account entries and prepares daily bank deposit.
