About the position
MOTION is currently looking for a Patient Services Representative (Medical Receptionist) in our Brooklyn, NY - Williamsburg location! We're a dynamic speech, physical, and occupational therapy practice with over 60 locations in 4 states - and we're growing fast! Our goal is to get patients back to what moves them, and your role as a Patient Services Representative (Medical Receptionist) is instrumental to our success. At MOTION, a member of the family of physical and occupational therapy companies, we empower our patients to move forward and move better every day. We help people heal, thrive, and become stronger. And we do it together. At MOTION, you can expect a collaborative environment where you can learn, grow, and succeed. Mostly, we have fun in the process!
Responsibilities
- Answers telephone determines the purpose of callers, and forwards calls to appropriate personnel or department.
- Retrieves messages from voicemail and forwards them to appropriate personnel.
- Schedules appointments and enters appointment date and time into computerized scheduler EMR.
- Conducts reminder calls to all patients.
- Registers patients by verifying that patients' record is up to date and accurate.
- Makes appropriate changes in the computer system.
- Answers questions about the organization and provides callers with addresses, directions, and other information.
- Confirms patients' insurance eligibility with insurance companies.
- Completes insurance claim forms and submits claims to insurance companies.
Requirements
- High School Diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.
- EMR scheduling software knowledge a plus.
- EPIC software knowledge is a plus.
- Spreadsheet and Word Processing software.
Benefits
- 401(k) Retirement Savings Plan - 100% match after 1 year (up to 4%)
- Medical, Dental, and Vision Insurance
- Health Saving Account (HSA) - match dollar for dollar each pay date (annual max)
- Flexible Spending Account (FSA)
- Free Life Insurance
- 12 PTO Days + 7 Holidays
- Training and career development
- Leadership training and development
- Network partnerships with top health systems in the region
- Employee Recognition Program
- Commuter Plan Access (parking and mass transit) - employee funded
- 10% childcare tuition discount
