Patient Services Representative - Twin Cities Orthopedics

Twin Cities Orthopedics • Edina, MN

108d

About The Position

The Patient Services Representative is responsible for patient registration and check-in as well as clinical support duties. This is a part-time (0.35) position working every other Friday from 4:00 - 8:00 pm and every other Saturday and Sunday from 8:00 am - 8:00 pm out of our Eden Prairie and Edina Crosstown locations. Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

Requirements

• High School diploma/GED or equivalent
• Proficient in Microsoft Word, Outlook, and Excel
• Customer Service experience required
• Administrative or Medical Office experience preferred

Responsibilities

• Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID
• Verify and document insurance information as defined by current business practices
• Accurate and timely scheduling of new and existing patients in the current practice management system
• Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments
• Chart preparation and management
• Maintain a working knowledge of health care plan requirements and health plan networks
• Maintain timely communication with patients, families, and staff
• Rotation of Switchboard Operator duties which include: accepting, handling and transferring calls, coordination of interpreters for clinic appointments, and coordination of patient referrals
• Any and all other duties as assigned

Benefits

• Actual starting pay will vary based on education, skills, and experience
• $1,500.00 sign-on bonus, payable on first paycheck with a 12-month commitment
• Comprehensive Medical, Dental & Vision Plan
• Maternity Bundle
• 401K with Profit Sharing
• Tuition Reimbursement
• Gym & Car Rental Discounts

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees